Return & Refund Policy

At Anu Consumer Products, we are committed to providing quality tea products to our customers. Please read our Return and Refund Policy before placing an order.

1. 01

   1. Return Policy

   All tea products sold by Anu Consumer Products are non-returnable due to food safety, hygiene, and product quality considerations. We do not accept returns for products that have been delivered successfully.

2. 02

   2. Damaged or Incorrect Products

   If you receive a damaged, defective, or incorrect tea product, please contact us as soon as possible after delivery. Kindly provide your order details and photographs of the product and packaging so that we can review your concern.

3. 03

   3. Refund Policy

   Refunds are not provided for routine returns or changes of mind. However, if you receive a damaged, defective, incorrect, or undelivered order, your request may be reviewed and resolved in accordance with applicable consumer protection laws.

   If a refund is approved, we will inform you about the refund process and expected timeline.

4. 04

   4. Order Cancellation

   You may contact us to request cancellation before your order is processed or dispatched. Once an order has been processed or dispatched, cancellation may not be possible.

5. 05

   5. Contact Us

   For any questions regarding returns, refunds, or your order, please contact us:

   • Phone: +91 85460 33100
   • Email: anuconsumerproducts@gmail.com

Thank you for choosing Anu Consumer Products.